Privacy Policy
MCR Injury Clinic privacy statement
EU and UK data protection law
Personal data
Under the EU’s general data protection regulation (GDPR) personal data is defined as:
why does MCR Injury Clinic need to collect and store personal data?
In order for us to provide you with a high-quality service we need to collect personal data for correspondence purposes and/or specific service provision. in any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes MCR Injury Clinic would contact you for additional consent prior to any further information being sent to you.
Will MCR Injury Clinic share my personal data with anyone else?
How will MCR Injury Clinic use the personal data it collects about me?
We use the data and information collected on you to:
- Interact with you and answer any of your questions or remarks, including by notifying you of any changes in relation to our services and/or products;
- Answer as well as fulfil any contract with you, especially in relation to any products that you may have purchased or otherwise received, in particular through our customer service for repairs;
- Offer you the best customer service and provide you with any information that you may request;
- With your consent or within the applicable rules and regulations, provide you with any information that could otherwise be useful or of interest to you, especially regarding our products as well as promotional opportunities, especially through newsletters, invitations and other publications;
Under what circumstances will MCR Injury Clinic contact me ?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.your rights
You have the right to request access to information about the personal data related to you which are processed by us. you can contact us at mcrinjuryclinic@gmail.com.
You may also have the right to request that we:
- correct or erase your personal data or restrict the processing of your data;
- transfer your personal data to a third party; or
- stop processing your personal data, for the case in which we rely on your consent and do not have another legal basis to continue processing your data.
- stop using your personal data to build up your client profile; in this case you will no longer benefit from future offers or services.
- stop sending you information about our offers and news
Can i find out the personal data that MCR Injury Clinic holds about me?
MCR Injury Clinic at your request can confirm what information we hold about you and how it is processed. if MCR Injury Clinic does hold personal data about you, you can request the following information:
- Identity and the contact details of the person or organisation that has determined how and why to process your data. in some cases, this will be a representative in the EU.
- Contact details of the data protection officer, where applicable.
- The purpose of the processing as well as the legal basis for processing.
- If the processing is based on the legitimate interests of MCR Injury Clinic or a third party, information about those interests.
- The categories of personal data collected, stored and processed.
- Recipient(s) or categories of recipients that the data is/will be disclosed to.
- If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. the eu has approved sending personal data to some countries because they meet a minimum standard of data protection. in other cases, we will ensure there are specific measures in place to secure your information.
- How long the data will be stored.
- Details of your rights to correct, erase, restrict or object to such processing.
- Information about your right to withdraw consent at any time.
- How to lodge a complaint with the supervisory authority.
- Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
- The source of personal data if it wasn’t collected directly from you.
- Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
All access, correction and deletion requests can also be sent by regular mail along with your contact details (phone number and email) to mcrinjuryclinic@gmail.com.
The request is free of charge unless your request is unfounded or excessive (e.g. if you have already requested such personal data multiple times in the last twelve months or if the request generates an extremely high workload). in such case, we may charge you a reasonable request fee according to applicable data protection legislation.
We encourage you to contact us if you feel your personal data has been mishandled or if we have failed to meet your expectations.
what forms of id will i need to provide in order to access this?
MCR Injury Clinic accepts the following forms of id when information on your personal data is requested:
- Passport,
- Driving licence,
- Birth certificate,
- Utility bill (from last 3 months)